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Terms and Conditions

TRAVEL DOCUMENTS (Visa, Passport &others)

It is the responsibility of a client to secure all the travel documents before commencing a safari unless advised by Joagro Safaris Tanzania.

PAYMENTS

Please note that all online bookings require payment of 30% of the total package price at the time of the booking. If the total price is less than 1000 USD or booking is received less than 20 days before your arrival date, full payment is required.

You will be informed by e-mail when you need to pay the balance of your booking which is 20 days before your departure date.

We accept all major credit cards: Visa, MasterCard and American Express.

All Prices quoted on Joagro Safaris Tanzania are in USD ($) and per person, unless otherwise specified. All payments and refunds are due in Dollars. Joagro Safaris Tanzania is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.

PRICE

All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site include value-added tax. Joagro Safaris Tanzania reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such costs increases that is outside Joagro Safaris Tanzania’s control.

ROUTES

Joagro Safaris Tanzania reserves the right to alter routes, itineraries or departure times with a prior notice when necessary due to weather or other reasons that are beyond Joagro Safaris Tanzania’s control. Please notice that in the case of changes of flights, the passenger is responsible for any additional costs that become payable as a result of such changes.

Any increase due to changes in government laws, i.e. tax changes will be added to the invoice.

PROMOTING

The Company hereby, Joagro Safaris Tanzania’s is liable to use photographs and videos taken during tours for its publication, article development and for advertising purposes.

CANCELLATION

Applied cancellation fees differ between packages (including accommodation and/or car rental) and tours.

Cancellation of packages

  • For cancellations received up to 25 calendar days before the scheduled departure, a 15% cancellation fee will be charged.
  • For cancellations received 15 -24 calendar days before the scheduled departure date a 50% cancellation fee will be charged.
  • For cancellations received 7 -14 calendar days before the scheduled departure date a 60% cancellation fee will be charged.
  • For cancellations received within 7 calendar days before the scheduled departure date a 90% cancellation fee will be charged.

If you need to make a change to your tour arrangement you must send us a notification via email at least 3 weeks before departure. For changes which is due in 3 weeks will be free of charge but in less than 4 weeks we charge up to 50 USD per person.

INSURANCE

Please note that individual travel insurance is not included in the tour price and all medical costs and other costs involved must be paid by the client. It is therefore strongly recommended that clients take out personal insurance. 

We strongly recommend to all of our clients to purchase comprehensive travel insurance prior to departure to meet any contingencies.

DATA PROTECTION

Joagro Safaris Tanzania may ask for some personal information and it is sure that they will be treated with confidence as illegal to disclose them. Examples of this would be dietary requirements, disability/medical or religious information etc. The intention of asking for them is to easy the working and ensure the ideal relaxation above all. It will be passed to the suppliers, if it is necessary for them to know this information in order to fulfill the Company’s contract to you.

BOOKING

Booking with Joagro Safaris Tanzania means you accept and abide to the terms and conditions.

 

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